Senior Key Account Manager

  • Híbrido (1700-036, Lisboa, Lisboa, Portugal)
  • Client Relationships Iberia

What are we looking for 👀

We are looking for an enthusiastic, dedicated, and open-minded person to join our team who shares our passion: help create a more sustainable future with corporate commuting services.


Key responsibilities 🚌

· Establish and maintain productive, professional relationships with key personnel in assigned key accounts

· Develop relationships with our clients to identify possible expansion and add value

· Detecting customers' needs and ensuring their satisfaction by solving their problems

· Implement the action plans per customer to optimize relationships and level of satisfaction

· Maintain frequent contact with our departments whenever necessary to ensure our operations projects are running as agreed

· Building monthly reports through the identification of possible routes optimization and cost-saving opportunities

· Evaluation of feasibility and launch proposal to Live Operations responsible

· Guide, train and motivate our customers to reach increasing levels of productivity and relationship quality


Requirements 🔍

· Business Management, Economy, Marketing degree or related field

· More than 5 years of relevant experience

· Experience in consulting is a plus

· Fluent in spoken and written English. Spanish would be a plus

· Customer oriented approach

· Strong analytical skills

· Strong communication and interpersonal skills

· Ability to work accurately under pressure to meet tight deadlines

· Ability to work in a collaborative and fast-paced environment


BusUp Benefits🎁

· Flexible working hours

· Hybrid work (up to 3 days per week is the current remote working policy)

· Bonus linked to your performance

· Training credits to continuously developing at a professional level